Frequently Asked Questions
How do I know which blend is right for me?
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Start with what you are experiencing.
Cramps, bloating or PMS: Solace
Irregular cycles or transitioning off hormonal birth control: Shift
Still getting periods, but noticing cycle changes, mood changes, sleep disruption or emerging hot flashes: Harmony
12 months without a period and navigating menopause: Balance
The stage on the pouch is there to help you navigate the collection, but symptoms come first.
If you want a deeper comparison, our Complete Blend Guides explain who each blend is for, who it may not be suitable for, ingredients, safety and use.
What makes OURbody different from other wellness teas?
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OURbody is built symptom first.
We started with what women are actually experiencing, from cramps and bloating to irregular cycles, changing sleep, hot flashes and night sweats, and worked with herbalists to build blends around those experiences.
The hormonal stage written on each pouch is a signpost, not a rule.
We also publish the complete ingredient list, sourcing origins and detailed Blend Guides for every formula so customers can understand not just what is in their tea, but why it is there.
OURbody is women-founded, made in Canada and built around transparency rather than proprietary formulas.
Yes. OURbody uses organic botanical ingredients across our current tea collection.
Organic sourcing is part of our broader commitment to ingredient transparency and documented sourcing. You can see the ingredients and current countries of origin for Solace, Shift, Harmony and Balance on our Traceability page.
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Are your teas organic?
Are OURbody teas caffeine-free?
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Yes. All four OURbody blends are caffeine-free and made without traditional caffeinated tea leaves.
They are made with combinations of herbs, flowers, roots, fruit pieces and naturally caffeine-free botanicals, depending on the blend.
You can see the complete formula for every blend on our Traceability page.
Are your teas gluten-free and vegan?
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Yes. Our current tea blends are vegan and naturally gluten-free.
They contain botanical ingredients such as herbs, flowers, roots and fruit pieces, with no animal-derived ingredients or artificial flavours.
For the complete ingredient list of every blend, visit our Traceability page.
What do the blends taste like?
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Each blend has its own flavour profile.
Solace is soft and lightly floral, with apple and cinnamon adding warmth and natural sweetness.
Shift is fresh and herbal, with peppermint, apple and cinnamon.
Harmony is brighter and more tart, led by hibiscus with floral notes and ginger warmth.
Balance is more herbaceous and grounding, with sage, nettle, lemon balm and elderflower.
For the full flavour notes, visit each blend's Complete Guide.
How often should I drink my blend?
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Follow the preparation directions on your pouch. Most OURbody blends are prepared using 1 tablespoon of loose-leaf tea steeped in hot water for 5 to 7 minutes and can be enjoyed as part of a regular tea ritual.
Some blends also have more specific timing guidance. For example, Solace can be started a few days before your expected period and continued through your period.
For the complete instructions for your blend, visit its Complete Blend Guide.
How long before I notice anything?
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Herbal products do not affect everyone in the same way, and we do not promise a specific result or timeline.
Some people use OURbody simply as part of a consistent wellness ritual, while others choose a blend because its ingredients have traditional use or research relevant to what they are experiencing.
Our Complete Blend Guides explain the evidence, traditional use and realistic expectations for each formula so you can make an informed decision.
Can I drink more than one OURbody blend?
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Because each blend contains a different combination of herbs, we recommend starting with the blend that best matches what you are currently experiencing rather than combining several at once.
If you want to use more than one blend, especially if you take medication or have a health condition, review both ingredient lists and speak with your doctor or pharmacist first.
Balance contains St. John’s Wort and requires additional medication precautions.
Can I drink OURbody tea while taking medication or hormonal birth control?
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If you take medication regularly, speak with your doctor or pharmacist before using an herbal blend.
Different blends contain different herbs, and some can interact with medications. Balance requires particular caution because it contains St. John’s Wort, which interacts with many commonly used medications.
Shift is formulated for the transition after hormonal birth control rather than for use alongside hormonal contraception.
Every ingredient is published on our Traceability page, and each Complete Blend Guide includes blend-specific safety information.
Can I drink OURbody tea while pregnant or breastfeeding?
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Speak with your doctor, pharmacist or midwife before using any herbal product during pregnancy or breastfeeding.
Different herbs have different safety considerations during these stages, so we recommend reviewing the complete ingredient list for the specific blend you are considering with your healthcare provider.
Each Complete Blend Guide also includes blend-specific safety information.
What should I choose for hot flashes and night sweats?
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If you are still getting periods and hot flashes have started appearing during perimenopause, Harmony is the closer fit.
If you have gone 12 consecutive months without a period, Balance is formulated for the menopausal stage.
Both formulas contain herbs with traditional use and varying levels of research related to hormonal transitions, but herbal evidence is not the same as medical treatment and individual results vary.
If hot flashes or night sweats are severe, frequent or disrupting your life, speak with your healthcare provider about the treatment options available to you.
Where are OURbody teas made?
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OURbody teas are blended and packaged in Canada using botanical ingredients sourced from documented origins around the world.
You can see where each ingredient currently comes from on our Traceability page.
Are the ingredients listed anywhere?
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Yes. We publish the complete formula and sourcing origin for every current OURbody blend.
There are no hidden proprietary ingredient blends.
We ship across Canada and the United States, as well as to select international destinations.
Available shipping options, rates and estimated delivery times are shown at checkout based on your destination.
Canadian orders of $75 CAD or more qualify for free shipping after discounts and before taxes.
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Where do you ship?
How long will it take to get my tea?
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Orders are typically packed and handed to the carrier within 1–3 business days, Monday through Friday, excluding holidays.
Delivery time depends on your location and the shipping service selected at checkout. Tracking is provided where available.
Unopened products can be returned within 30 days of delivery, subject to the conditions in our Shipping & Returns Policy.
Opened tea cannot be returned because it is a consumable product.
If your order arrives damaged or you experience a delivery issue, email info@ourbody.ca as soon as possible with your order number and any relevant photos.